FREQUENTLY ASKED QUESTIONS
Discover safe, parent-approved party options, indoor activities, and premium facilities designed for kids of every age.
KEY JUMP SAFELY GUIDELINES
One person per trampoline 2. Jump within your skill level 3. Don’t jump or land on the padding. 4 Land on your feet or backside when entering the airbag or foam pit.
Can I just come on in to jump without booking online?
We highly recommend booking online, especially on weekends and during school holidays, to avoid disappointment. We do accept casual walk-ins. However, once we reach capacity, we cannot allow additional jumpers into that session.
What are your opening hours?
Please check our booking page for our open times. These are up to date and reflect our opening times for the day you are looking for. We suggest you check our opening days and times via our booking page. Opening hours may change from time to time due to Public Holidays
Can we have our own Birthday Party at your centre without booking?
Due to our food health & safety policy, no self-catering is allowed unless it has been booked through reception. This is due to allergies and anaphylaxis as well as the new hygiene regulations that are now in place.
Can I drop my children and return later to pick them up?
Children under the age of 13yrs must be supervised by a parent/guardian at all times. Parents are not permitted to drop off any child under the age of 13 at the centre to be left unattended.
Can I take my coffee on to the trampoline area?
No food or drink is to be taken onto the trampoline area. Sealed water bottles are accepted
Can we kick the balls to each other?
We don’t allow kicking of balls at any time to avoid injury and damage to equipment.
Can we use the sports courts when we are finished?
No, your trampoline entry price is just for the trampoline area. Our tennis, soccer and basketball courts are available for casual hire. Just call us on 9555 3900 to book your court.
Can we hire Jump Central out for a private function?
Yes we do offer private after hours bookings. Call us on 95553900 to find out more.
What food do you offer?
We have a small kiosk serving coffee, tea, hot chocolate. Soft Drinks, cookies, fruit and packaged snacks are also available.
Hot Dogs and toasted sandwiches at selected times.
Do you have a weight limit on the trampolines?
We recommend only 1 person per trampoline at a time. 110kg per person per trampoline.
Can I hire your venue for a private function?
Yes, we can offer you a variety of options for special birthdays, work functions or photo shoots. Email us at jump@jumpcentral.com.au with your requirements.
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