Privacy policy
About Our Online Store and Terms of Use
Information We Collect
We collect information reasonably necessary for our business functions, including:
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Personal Information: Name, email address, phone number, date of birth, and emergency contact details.
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Booking Data: Transaction history, payment details (processed securely by third-party providers), and booking dates.
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Health & Safety Information: Information regarding physical health or pre-existing conditions provided within our Liability Waiver to ensure safe participation.
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Digital Data: IP addresses, browser type, and cookies when you visit
jumpcentral.com.au.
How We Use Your Information
We use your data for the following purposes:
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Operations: To process bookings, manage birthday parties, and verify waivers.
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Safety: To ensure all jumpers meet age/weight requirements (e.g., under 110kg limit) and to contact you in case of an emergency.
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Communication: To send booking confirmations, receipts, and important service updates.
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Marketing: With your consent, we may send newsletters or offers. You may opt out at any time.
Disclosure to Third Parties
We do not sell your personal information. We may share data with:
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Service Providers: Booking platform providers, payment processors, and IT support services.
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Legal Authorities: If required by law or to protect the safety of our customers and staff.
Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Electronic data is stored on secure servers, and physical records (if any) are kept in controlled environments.
Access and Correction
You have the right to access the personal information we hold about you and request corrections.
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Email: jump@jumpcentral.com.au
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Phone: (03) 9555 3900